Thursday, March 25, 2010

A rock and a hard place

That is where I find myself currently...and it really is annoying!


all because of this...
What has put me here is this damn double stroller that I am in need of. I looked all over for the best one. I wanted one that would hold both the boys, was easy to use, and folded up small. I don't have a lot of storage space left after making room for all the toys, clothes and other miscellaneous crap my family insists on keeping. Seriously, I think Ron might be a hoarder...and the only thing that keeps him from reaching his full potential in that department is my bitching. Hey....whatever works!

Anywho... I found the perfect stroller, at sears and it was on clearance! YAY! But now I question whether it is worth it... I SHOULD have bought it when I saw it, but didn't have the money at the time..so I kept my eye on it to be sure it was still available (both at the local store and online) Well, tax returns came in and I headed on over to one of the local malls to pick it up. Said online that they had 2 in stock. Well, they didn't. So I came home and ordered it online, which also said they had some IN STOCK.

Apparently...Sears doesn't understand the term, because after the delivery date came and went and I still hadn't received the stroller. I called. This is when I discovered that it wasn't actually in stock in the warehouse, but was assured that one of my "local area" stores had one and would be sending it out within the next two days, but it would still be about a week before I receive it.

I'm not happy here, I had already had two situations come up where the stroller was needed, and I was without.

Man apologizes and refunds me my delivery fee. I'm feeling a bit more optimistic about the situation.

Well.... that was a week and a half ago, and Ive STILL not revieved the darn thing. So, I called again today. Lady tells me that the store must not have updated the order, but she was sure it was on its way. She was going to send them a "stern" email asking them for an update to be sent to me, however I may not get a response for the next 24 to 48 hours. Seriously?????

Okay, well... could you perhaps tell me where this "local" store is so that I can just skip this last step and go and pick it up? She looks and tells me that the store is in Brooklyn, New York.

Now.. I wasn't the best in geography when I was in school...but I WAS smart enough to know that Brooklyn, NY is no where NEAR Florida...even Jacksonville, FL which is about as far north as you can go in the state. I just laughed and said never mind....What choice do I have, I will wait to get a response and go from there.

At this point I want to tell Sears to take the stroller and shove it where the sun don't shine... the problem is. I STILL want the stroller, It is the style I want, and they are the ones with the cheapest price.

So...do I bite the bullet and suffer the crappy delivery situation and maybe I will get the stroller by the time the boys enter kindergarten (the ROCK)

OR

Do I tell Sears to kiss my ass, get my money refunded and start the search process all over again? (the HARD PLACE)

I really really really need this stroller by Thursday. Care to place any wagers? I'm betting on the negative, because although not a pessimist by nature, Ive been dealing with these idiots for a month

2 comments:

  1. i say get your money back and go to the 2nd hand stores and find an even better one for the same price. why you need it on Thursday?

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  2. Ive looked... no good strollers at ANY of the second hand stores in this town, at least not any available at the moment, it is really hit or miss with those places =(

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